Answers about your watch, your order and the details in between.
How long does an order take?
Order processing takes 2–4 business days before dispatch. Standard Shipping is FREE and takes 12–20 business days after dispatch. Express Shipping is US$14.90 and takes 7–15 business days after dispatch. Processing and transit are separate periods. Business days exclude weekends and public holidays; these are estimates, not guaranteed dates.
Which finish will I receive?
Select the finish displayed on the product page. Each gallery shows the corresponding design and color combination. Contact us before ordering if you need details that are not listed, including sizing, movement or water resistance.
How do I track my order?
Shipment updates and available tracking are sent to your order email after dispatch. The first tracking scan may take time to appear. Orders may arrive in separate parcels.
Can I return my watch?
You may request a return within 30 calendar days of delivery. Email sac@fikyhub.com with your order number before sending anything back. For voluntary returns, items should be unused and complete with accessories and packaging. Customers ordinarily pay change-of-mind return postage; we cover appropriate return costs for incorrect or defective goods. Mandatory consumer rights remain protected. Read the full return policy.
Where do you deliver?
We serve the destinations supported at checkout, including the United States and our active international markets. Checkout identifies charges collected with your purchase; destination authorities may assess additional import charges when not prepaid.
How can I reach Fikyhub?
Email sac@fikyhub.com or call +1 814 210 4790. Our support hours are Monday–Friday, 9:00 AM–5:00 PM ET. Include your order number for order-related requests.